AllSaleMarket is a platform that connects customers with distributors. We do not handle orders, shipments, or returns directly. As such, our return policy reflects our role as an intermediary.
Distributor Responsibility
All returns, refunds, and exchanges are handled directly by the distributor from whom you purchased the product. Each distributor on our platform may have their own specific return policies and procedures.
How to Initiate a Return
If you wish to return a product, please follow these steps:
1. Contact the distributor directly using the contact information provided with your order.
2. Refer to the specific return policy of the distributor, which should have been provided to you at the time of purchase.
3. Follow the distributor's instructions for initiating a return, refund, or exchange.
AllSaleMarket's Role
While we do not process returns ourselves, we are committed to ensuring a positive experience for our users. If you encounter any issues with a distributor or their return process, please contact our customer support team. We will do our best to facilitate communication between you and the distributor.
Distributor Policies
Please note that return policies may vary between distributors. We strongly recommend reviewing the distributor's specific return policy before making a purchase. Typical areas covered by these policies include:
* Time frame for returns
* Condition requirements for returned items
* Refund or exchange options
* Responsibility for return shipping costs
Consumer Rights
This return policy does not affect your statutory rights as a consumer. If you believe a distributor is not honoring their obligations under consumer protection laws, please inform us immediately.
We strive to work with reputable distributors who offer fair and reasonable return policies. However, as we do not control these policies directly, we cannot guarantee specific terms for returns across all distributors on our platform.